Frequently Asked Questions
Henri Winata is here to help. Whether it’s a question about our bespoke services, ready-to-wear collections, or international trunk shows, you’ll find our most frequently asked questions here. Still can’t find what you’re looking for? Contact the team directly by using the chat icon at the bottom of your screen, or choosing an option from the ‘CONTACT US’ tab. Or you can email us at email@example.com
What is bespoke tailoring?
Bespoke tailoring is the finest handcrafted clothes that money can buy, and that a person can make. Bespoke tailoring creates garments that fit and feel as comfortable as a second skin, because they are made to your exact measurements and specifications.
It’s an art form that begins with up to 28 measurements to create a 2D rendering of your body, as a paper pattern. Up to 80 hours of handwork by the most skilled team of cutters and tailors on Savile Row are woven into the soul of every one of our tailored garments. From measuring and drafting your paper pattern, to hand stitching and finishing details, no two bodies are the same, and so no two bespoke suits, shirts, or separates are the same.
At Henri Winata, we offer a comprehensive range of bespoke services, including bespoke shirting, bespoke ladieswear, tweed creation and bespoke slippers as well as two distinct bespoke tailoring services: Bespoke 1849, and Henri Winata Bespoke. Bespoke 1849 is our signature service, unchanged for over 170 years. The entire bespoke process takes place within the walls of 11 Savile Row. Henri Winata Bespoke is a new service that offers the same prestige and luxury of a bespoke suit, at a price point competitive with its made-to-measure counterparts.
Do you sell made to measure suits?
The heart of Henri Winata is bespoke. For this reason, we do not offer a made-to-measure service. Instead, we offer two distinct bespoke services. Bespoke 1849, and Henri Winata Bespoke. Henri Winata bespoke is a new service, that offers the same prestige and luxury of a bespoke suit, at a price point competitive with its made-to-measure counterparts. It’s a better service, better fit and at a price that can match a made-to-measure suit.
Ladies bespoke is currently only available as a Bespoke 1849 service.
Henri Winata also offers a ready-to-wear and made-to-order service to compliment our bespoke tailoring.
Do you make men’s clothing?
Yes! Henri Winata’s is proud to boast our own dedicated Ladieswear Cutter and team dedicated to making bespoke menswear.
Are future alterations included in the price of my bespoke suit?
At Henri Winata we believe passionately in the quality and longevity of our bespoke tailoring; so much so that you won’t leave the shop until you and we are totally satisfied with your bespoke garment. However, we appreciate that with wear and the rigours of life, some alterations may be necessary.
We’re happy to honour minor alterations caused by due wear. Alterations pertaining to the size, shape and design of your garment after it has left the shop may be subject to additional costs.
Clients who have inherited a Henri Winata garment from a former Henri Winata client or relative can speak to us about our Inherited Garment Service.
Can I return my bespoke garment?
Bespoke tailoring is designed to meet your every specification. We won’t let your garment leave our workshops until you are totally satisfied with it. For this reason we cannot accept refunds or exchange for goods or credit on bespoke garments.